Counsellor 輔導師/輔導員
KOT Sze-hang, Ada
Service Hours 服務時間
Monday to Saturday 10:00a.m. to 09:00p.m. 逢星期一至六早上10:00至晚上09:00
Location 服務地點
Counselling room located at Hillwood Road, Tsim Sha Tsui, Kowloon or Tin Lok Lane, Wanchai, Hong Kong Island
九龍尖沙咀山林道 或 香港島灣仔天樂里 租借輔導室
Video Service 視像服務
The platform we use is Doxy.me, a video platform that is end to end encrypted. That means, Dosy.me does not store your health information. Your information and online privacy are protected. Nearing your appointment time, I will send you a link. All you need to do is clicking into the link. There is no need for any download. However, to protect your own privacy and confidentiality, please make sure you have a private space for the online session, access to a secure password-protected Wifi and use of a headphone.
視像服務使用的平台是Doxy.me。這是一個點對點加密的視頻平台，不儲存客戶端健康信息。您的健康信息和在線私隱受到保護。當接近你的預約時間，我會向您發送鏈結。你只需點擊鏈結，無需任下載任何軟件。為了保護您的私隱，請確保您身處在一個適合在線會議的空間，例如一個不受干擾和隔音的場地。此外，亦請使用安全密碼保護的Wifi和使用耳機進行網上面談。
Text Counselling Service 文字輔導服務
The platform we use is Signal, a text, phone or video call platform that is end to end encrypted. That means Signal does not store our conversation. Our conversation and online privacy are protected. You need to download and install the Apps, and set-up with your smart mobile phone number. You may also want to access the conversation via Signal for Desktop by download and install it on your computer. This is a safe space for you to express yourself, please make sure you have a quiet and private space for reading and writing the text, and password-protected your mobile and desktop. We also recommend Protonmail for email communication.
文字輔導服務使用的平台是Signal。這是一個點對點加密的文字、電話、視像通訊平台，不儲存對話。我們的對話和在線私隱受到保護。你只需要下載及安裝軟件在你的智能電話，以你的手提電話號碼設定登入。此外，你也可以在電腦下戴Signal for Desktop登入使用。這是一個安全的空間讓你表達自己，為了保護你的私隱，請確保您身處在一個適合閱讀和寫文字的空間，例如一個安靜場地。此外，亦請使用安全密碼保護的手提電話和電腦。我們也建議使用Protonmail為電郵通訊。
Language 服務語言
Cantonese, Mandarin, English 廣東話，普通話，英語
Service fee 收費
- /60 mins/session
- /60分鐘/節
- /60 mins/session
- /60分鐘/節
- answering 2-3 times/day/week(5day)
- 2-3次回覆/天/週(5天)
Free preliminary video or telephone consultation for 20 minutes.
A deposit of HKD 300 will be charged for each appointment.
*Text counselling service users will enjoy 5% off discount for in-person or video counselling services.
**Limited quota on discount will be available for person experiencing financial hardship.
初步視像或電話接洽20分鐘，不收取任何費用。
每次預約會先收取港幣300元訂金。
*文字輔導使用者預約親身或視像面談可獲95折優惠
**每月限額優惠予當下有經濟困難人士。
Payment 付款方式
Payme, FPS, cash and cheque are accepted.
接受Payme, 轉數快, 現金或支票付款。
Late Arrival 遲到
Should you arrive late to your appointment, your session will still end at the scheduled time.
如果你比預約的時間遲出席，該節仍會在原定預約時間完結。
Cancellation Policy 取消政策
If you do not show up for your scheduled appointment, and you have not notified us at least 48 hours in advance, you will be required to pay at least 50% for a cancellation fee.
您所預約的時間將特別留給你。如果你未能在預約時間內出席，又未能在48小時前通知取消預約，你仍需支付一半費用。
Confidentiality & Privacy Policy 保密原則及政策
Notes will be taken during the session for the purpose of using your own word in your stories; sometimes, drawings or emails will also be formats of communications. All record will be kept confidential, electronic file will be password protected, and cannot be disclosed without consent. Also, identity of counselee and information of counselling cannot be disclosed without consent. Exceptions include:
– If a counselee intended to harm himself / herself, or another person/s, or
– counsellor is called to give evidence by court.
會面過程中會進行筆錄，以便使用來自你的文字描述你的故事；有時繪畫和電郵也是溝通的一個模式，所有手寫紀錄均絕對保密，電子檔案會以加密處理。在未有當事人的同意之下，不會與第三方分享。接受輔導人士的身份及面談內容絕對保密，唯以下情況可能會例外：
– 接受輔導者所提及的內容危害到本人或他人安全，或；
– 輔導師/輔導員為法庭傳召作供。
Contact 聯絡
Email 電郵：sparklingccshk@gmail.com
Enquiry 查詢：+852 67571947
Whatsapp： +852 67571947（By appointment只限預約，請掃QR-Code預約20分鐘初步接洽）
